Join Our Team
The Flyers Training Center is always seeking responsible, team-oriented, and energetic individuals. Below you'll find a list of job openings.
Front Office
Job Summary
This position will serve as the first point of contact for customers entering the Flyers Training Center. Responsible for assisting with general customer questions and providing assistance with building maintenance. Works on straight forward tasks using established procedures.
Core Responsibilities
- Assist customers with rental skates.
- Process customer, player, and team payments
- Clean rental and make sure skate pairs match on the racks.
- Answer general customer questions.
- Answer/direct incoming calls.
- Greet customers as they enter and leave the facility.
- Open cash register back for the shift.
- Answer questions pertaining to programming.
- Close cash register back for the shift/make daily Deposits
- Assist with daily duties for the Office Manager and General Manager.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Accountability, Professional Integrity, Punctuality
Compensation
Base Pay: $16.00
Education
High School Diploma / GED
Relevant Work Experience
0-2 Years
Party Host
Job Summary
Responsible for providing excellent customer service and hospitality, as well as meal service, to attendees of home hockey in the private party space. Works on straightforward tasks using established procedures.
Core Responsibilities
- Responsible for setting up, serving and cleaning up meal service during public skate.
- Check in with party guests
- Manage needs of the party
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Accountability, Professional Integrity, Punctuality
Compensation
Base Pay: $15.49
Education
High School Diploma / GED
Relevant Work Experience
0-2 Years
Food and Beverage Supervisor
As Food and Beverage Supervisor, responsibilities include: helping train and schedule part time staff, helping cultivate a diverse profitable menu, organizing and cleaning concessions area.
Core Responsibilities
- Assist Director of Business Operations with day to day operating of concessions for Flyers Training Center.
- Continually look for ways to increase sales and improve efficiency
- Train part time staff as needed
- Assist Director of Business Operations with ensuring standards for quality, customer service and health and safety to handling complaints and queries
- Assist Director of Business Operations with cultivating menu, ordering and purchasing inventory/supplies
- Assist with daily duties for the Office Manager and General Manager.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Qualifications:
- 1-3 years experience in the food service field
- Excellent communication and 'people' skills
- A strong commitment to customer service
- The ability to work under pressure and handle challenging situations
- Confidence, drive and enthusiasm
- Decision-making ability and a sense of responsibility
- An understanding of current food service regulations
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Skills
Accountability, Professional Integrity, Punctuality
Compensation
Base Pay: $25.00
Zamboni Driver
Will be trained to drive the Zamboni, maintain the facility, and be responsible to close the building if working the evening shift.
Job Responsibilities
-
Drive Zamboni
-
Perform daily maintenance on Zamboni
-
Responsible for locker room upkeep
-
Replacing cleaning supplies in bathroom and locker rooms
-
Small building repairs as needed
-
Patrol facilities for trash and spills, empties facility trash
-
Other duties as assigned by Operations Manager
-
Reports to Operations Manager and Manager on Duty
Wage, Schedule, Requirements
-
$18 - $20 per hours
-
Must be availabe weekends and nights
-
Must have own transportation
Job Perks
-
Free admission to public skating, open hockey, and freestyle
-
10% off in-house programs
-
10% off merchandise at the Cutting Edge Pro Shop
-
Free skate sharpening at the Cutting Edge Pro Shop
Learn to Skate Instructor
Job Summary
Responsible for operation of learn to skate program; including program growth, registration, staffing and teaching. Instructs skating to students and classes. Works on straight forward tasks using established procedures.
Job Summary
- Creates new business including figure skating club, holiday shows, camps, clinics, competitions.
- Teach the U.S. Figure Skating curriculum to students and assigned classes in a fun and friendly manner.
- Provide great customer service and maximize the experience for the students.
- Manages part-time staff, ensuring that facility's policies and procedures are being met.
- Works closely with ice rink manager developing operating budgets and goals.
- Promotes and represents facility in a positive manner at all times.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Skills
Communication, Customer Service, Punctuality, Skating, Teamwork
Junior Learn to Skate Instructor
Job Summary
This position will assist our Learn to Skate Instructors while developing the skills required to be a lead instructor. Applicants will work directly with our customers during the Learn to Skate program. Applicants must be prepared to engage with students in the program with a friendly and helpful personality.
Core Responsibilities
- Be compliant with USA Learn to Skate (Training Modules, Background Check, etc.)
- Communicate effectively with all students of all ages and abilities.
- Attend all classes of the Session (unless notifying the Program Manager ahead of time).
- Must be proficient in most or all Levels of the Learn to Skate Curriculum
- Answer general customer questions.
- Greet customers as they enter and leave the facility.
- Answer questions pertaining to programming.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Skills
Accountability, Professional Integrity, Punctuality
Sales Associate - Pro Shop
Job Summary
Responsible for providing a positive customer experience, performing shop services and being a product expert for our customers. Work with unique merchandise and place a strong focus on sales and service. Works on straight forward tasks using established procedures.
Job Description
Core Responsibilities
- Complete customer transactions using POS (point of sale) register system.
- Provide excellent customer service.
- Establish strong product knowledge.
- Perform all operational procedures accurately, in accordance with operations policies.
- Maintain the appearance of store which may include stocking and performing general housekeeping duties.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Skills
Accountability, Professional Integrity, Punctuality
Compensation
Base Pay: $16.00
Concessions
Job Summary
Responsible for assisting with customers within Goal Light Grill.
Core Responsibilities
- Assist customers with rental skates.
- Clean and empty trash during the shift.
- Process customer orders and payments
- Clean and empty trash during the shift.
- Maintain Goal Light Grill appearance and cleanliness
- Answer general customer questions.
- Answer/direct incoming calls.
- Greet customers as they enter and leave.
- Assist with daily duties for the Office Manager and General Manager
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Skills
Accountability, Professional Integrity, Punctuality
Compensation
Base Pay: $16.00
Questions?
Email us at info_ftc@comcastspectacor.com to ask about our open positions!